
Access your lease start date, end date, monthly rent, and deposit info anytime.
Secure credit card or ACH bank transfer payments — no checks, no hassle.
Report issues in your unit with a description, category, and photos.
Get email updates when your request is received, assigned, and resolved.
Getting started takes less than two minutes
Your property manager sends you an email invite. Click the link, set a password, and you're in — no app download needed.
See your lease start and end dates, monthly rent, security deposit, and current lease status all in one place.
Use a credit or debit card, or connect your bank account for free ACH transfers. Your payment history is always available.
Describe the problem, select a category (plumbing, electrical, HVAC, etc.), and attach photos. Your request goes straight to your property manager.
Watch your request move from Pending → In Progress → Completed. You'll receive an email at every stage so nothing falls through the cracks.
A clean, modern portal built around your needs — not the landlord's spreadsheet
Your lease details, current status, days remaining, and automatic alerts when you're within 60 days of expiry.
Secure Stripe-powered payments. Pay by card or bank transfer. Full payment history with downloadable receipts.
Categorized request forms. Attach photos to describe the issue clearly. Track every request from open to closed.
Automatic updates at each stage of your maintenance request. No more wondering if anyone saw your report.
Notes and updates on each request keep you and your property manager on the same page — in writing, not over the phone.
Your data is encrypted in transit and at rest. Only you and your authorized property manager can see your information.
Common questions from tenants like you
Your property manager sends you an invitation email. Click the link in that email, choose a password, and you're in. If you haven't received an invite, contact your landlord or property manager directly.
Click "Forgot password" on the sign-in page and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Yes. All payments are processed by Stripe, one of the world's leading payment platforms. Your card details are never stored on our servers. Bank transfers (ACH) are free; card payments may include a small processing fee.
Your property manager is notified immediately. They'll review it and, if approved, assign a professional. You'll receive email updates when the request is assigned and again when it's marked complete. You can also check the status anytime in your portal.
Yes. The portal is fully mobile-responsive and works in any modern browser — Safari, Chrome, Firefox. No app download required.
Contact your property manager. They manage your account access. Your data is retained for record-keeping purposes in accordance with our privacy policy.
The tenant portal is invite-only and set up by your property manager. If your landlord isn't using Task Manage yet, you can encourage them to visit taskmanage.net to sign up.
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